Privacy policy

It goes without saying that we comply with the statutory provisions of the Data Protection Act (DSG2000, EUDSGVO), the Telecommunications Act (TKG) and other data protection regulations.

Your personal data is encrypted by digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorized access.

The person responsible for data processing is

Medovis Healthcare GmbH

Market ring 6

8523 Frauental


Phone: +43 3462 30416

Email: [email protected]

Subject matter of data protection

The subject of data protection is personal data. According to the EU GDPR, these are individual details about personal or factual circumstances of an identified or identifiable natural person. This includes information such as your name, postal address, e-mail address or telephone number, but may also include usage data such as your IP address.

Legal basis Contract fulfillment

The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data.

First name, last name, postal address, telephone number, e-mail address

Data transfer for the purpose of shipping processing

In order to fulfill the contract, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods.

Our shipping service providers are:

DPD Direct Parcel Distribution Austria GmbH Arbeitergasse 46 A-2333 Leopoldsdorf Tel. +43 (0) 5 0373 400 Fax: +43 (0) 5 0373 7 – 410 E-mail: [email protected] Österreichische Post Aktiengesellschaft Corporate Headquarters Rochusplatz 1 1030 Vienna Austria National phone: 0577 67 – 0 International phone: +43 577 67 – 0 E-mail: [email protected]
Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your consent to do so during the ordering process, we will process your data on the basis of this consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. Tax retention obligation according to § 132 para. 1 BAO: 7 years.

Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract (as stated above).

Collection and storage of usage data

To optimize our website, we collect and store data such as the date and time of the page view or the page from which you accessed our site. This is done anonymously, without personally identifying the user of the site. Under certain circumstances, user profiles are created using a pseudonym. Here too, there is no connection between the natural person behind the pseudonym and the usage data collected. We collect this data exclusively for statistical purposes in order to further optimize our Internet presence and make our Internet offers even more attractive. The data is collected and stored exclusively in anonymized or pseudonymized form and does not allow any conclusions to be drawn about you as a natural person.


As a rule, we do not use cookies on our websites. Only in exceptional cases are cookies used that store data for technical session control in your browser’s memory. This data is deleted when you close your browser. If, in exceptional cases, we also wish to store personal data in a cookie, such as a user ID, you will be specifically informed of this.

Of course you can also view our website without cookies. However, most browsers accept cookies automatically. You can prevent cookies from being saved by changing your browser settings. If you do not accept cookies, this can lead to functional limitations of our offers.

Right to information, deletion and objection as well as contact details

In principle, you have the right to information, correction, deletion, restriction, data portability and objection.

Please contact us at: [email protected]